Representative pharmacy IV room design illustrating pressure relationships, adjacencies, and pass-through workflows aligned with USP <797> and <800>.
About Veritas Pharmacy Consulting
Veritas Pharmacy Consulting provides experienced guidance to healthcare organizations navigating the planning, design, and delivery of complex pharmacy environments. The firm partners with healthcare leaders and design teams to translate regulatory requirements, operational realities, and patient safety priorities into pharmacy spaces that function as intended on day one and over time.
Veritas was founded to offer practical, experience driven consulting grounded in real world leadership rather than theoretical models. Every engagement is approached with a focus on clarity, collaboration, and solutions that can be implemented and sustained.
Personal experience reinforces my commitment to compassionate, high-quality pharmacy care by building systems I would trust for those closest to me.
About the Founder
Cindy Riddagh, BS, PharmD, DPLA, is a pharmacy executive with extensive leadership experience across health-system pharmacy operations, including sterile compounding, infusion services, and pharmacy design.
Her career reflects progressive responsibility within large, integrated healthcare systems, culminating in service as Director of Pharmacy Services, Oncology. In this role, Cindy led pharmacy operations across multiple sites, managed large multidisciplinary teams, and oversaw complex clinical, operational, and regulatory initiatives.
Her experience includes:
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Executive leadership of multi-site pharmacy and infusion operations
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Planning and design of pharmacy environments aligned with USP <797> and <800>
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Oversight of large-scale budgets, staffing models, and operational performance
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Collaboration with architects, engineers, facilities, nursing, and medical leadership
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Development of sustainable workflows that balance safety, efficiency, and staff experience
Cindy is known for her ability to bridge clinical expertise, operational leadership, and design insight ensuring pharmacy environments are not only compliant, but functional and resilient.
Regulatory & Operational Experience
USP <797> & <800> • Joint Commission • State Boards of Pharmacy
Health-System Pharmacy Operations • Sterile Compounding & Infusion Services
How Veritas Works
Veritas approaches each engagement with the perspective of someone who has led pharmacy services from within the organization, understands competing priorities, and recognizes where design decisions succeed or fail in practice.
Engagements typically include:
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Assessing current-state operations, design concepts, and constraints
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Identifying regulatory, workflow, and operational risks early
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Partnering with stakeholders to align design intent with real world use
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Supporting decision making through planning, implementation, and transition
This approach helps organizations move confidently from concept through delivery, with fewer surprises and stronger outcomes.
SERVICES
Comprehensive Pharmacy Consulting Solutions
Our services are design to support every stage of your pharmacy project from early planning to inspection readiness.
IV room and ante room layouts designed to support workflow, visibility, and long-term operational use
Pharmacy Design & Planning
Veritas Pharmacy Consulting partners with healthcare organizations and design teams during early planning and design phases to ensure pharmacy environments are operationally sound, compliant, and aligned with intended use.
Services include review of layouts, adjacencies, pressure relationships, and workflow to identify regulatory and operational risks before they become costly to correct. Support may involve new construction, renovation, or upfitting of existing pharmacy and IV room spaces, including expansion, reconfiguration, and efficiency improvements within established environments.
Veritas provides practical input grounded in real-world pharmacy operations to support informed decision-making throughout the design process.
Ante room design supporting compliant gowning, storage, and inspection readiness.
Regulatory and Accreditation Readiness
Veritas provides guidance to support compliance with USP <797> and <800>, helping organizations interpret requirements in the context of their specific operations, facilities, and patient populations.
Services include preparing pharmacy operations and facilities for regulatory inspections and accreditation surveys, with a focus on compliance readiness, documentation, and staff training. Veritas supports organizations in identifying gaps, strengthening policies and procedures, and aligning workflows and education to ensure teams are prepared to demonstrate compliance confidently and consistently.
Engagements may include gap assessments, design and workflow review, and readiness support to align physical spaces, operational processes, and staff practices with regulatory expectations. The focus is on achieving compliance in a way that is sustainable, defensible, and workable in daily practice.
IV Room environment designed to support safe, efficient workflows and long-term operational performance.
Workflow Optimization & Operational Support
Veritas supports organizations in optimizing pharmacy workflows to improve efficiency, safety, and staff experience across sterile compounding and infusion operations.
This includes evaluation of compounding processes, staffing models, and space utilization to ensure pharmacy environments support consistent operations beyond opening day.
Recommendations are tailored to organizational realities and designed to function over time, streamlining operations to improve safety, productivity, and cost-effectiveness while maintaining high standards of patient care.
Sterile compounding environments designed to balance safety, efficiency and sustainability
Advisory & Leadership Support
Veritas provides advisory support to pharmacy and healthcare leaders navigating complex decisions related to pharmacy operations, design, and compliance.
Engagements are customized to organizational needs and may include strategic consultation, peer advisory support, and ongoing guidance through planning, implementation, and transition phases. The goal is to provide experienced perspectives to support confident decision-making.
Who Veritas Serves
Veritas Pharmacy Consulting works with:
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Health systems and hospitals
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Ambulatory and infusion centers
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Pharmacy and clinical leadership teams
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Architects, engineers, and design partners
Engagements are collaborative and tailored to the scope, complexity, and goals of each organization.
RESULTS & PROJECT EXPERIENCE
Delivering Results That Meet the Highest Standards
Representative Project Experience
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Pharmacy and infusion suite layout planning and space optimization
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Workflow design aligned with intended clinical use
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Staffing and operational analysis to support sustainable operations
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Oversight and guidance related to USP <797> and <800> compliance
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Support for facilities preparing for regulatory inspections and accreditation surveys
Every engagement is guided by a consistent objective: to create pharmacy environments that enable safe, efficient operations and support high-quality patient care.
15+
Years of Expertise
80+
Projects Completed
100%
Inspection Success
100%
Client Satisfaction
Consulting Philosophy
Crafting Pharmacy Environments That Support Safe, Sustainable Care
Veritas Pharmacy Consulting approaches each engagement with the understanding that pharmacy environments must balance regulatory compliance, operational efficiency, and patient safety without losing sight of the people who work within them.
Effective pharmacy design requires alignment between physical space, workflow, staffing, and daily practice to ensure environments function reliably over time.
A Practical, Collaborative Approach
Veritas partners closely with healthcare organizations and design teams to bring clarity to complex decisions through collaboration, transparency, and respect for operational realities.
Focused on Long-Term Performance
The goal of every engagement is to support pharmacy environments that protect patient and staff safety, support efficient operations, and perform consistently under regulatory scrutiny.
WHY VERITAS
The Confidence of Working With Experienced Leadership
Veritas Pharmacy Consulting offers the perspective of a pharmacy executive who has led operations from within complex healthcare organizations.
Experience You Can Count On
Hands-on leadership across pharmacy operations, sterile compounding, infusion services, and design collaboration
Collaborative, Integrated Approach
Close partnership with internal teams and external design partners to align compliance, workflow, and design intent
Grounded in Compliance and Practice
Recommendations grounded in current standards and validated through real-world experience.
IV Room Design Across Project Phases
Veritas supports IV room design across all stages of a project, from early conceptual planning through detailed configuration and implementation.
Design decisions evolve as projects progress. The following stages illustrate how IV room layouts are developed to address spatial relationships, regulatory requirements, workflow efficiency, and workstation-level functionality—ensuring pharmacy environments are safe, compliant, and operationally sustainable.
Stage 1: Adjacencies & Spatial Relationships
Early planning focuses on defining appropriate adjacencies between USP <800>, ante, workspace, and USP <797> areas. These relationships establish the foundation for safe operations, efficient movement, and regulatory alignment.
Stage 2: Pressure, Airflow & Pass-Through Logic
Environmental controls are refined to ensure appropriate pressure differentials, airflow direction, and pass-through placement. These elements are critical to maintaining compliance with USP <797> and <800> requirements while supporting safe material transfer.
Stage 3: Workflow Visualization
Workflow modeling evaluates how pharmacy staff, materials, and information move through the space. Visualizing handoffs and communication helps reduce inefficiencies, minimize unnecessary movement, and support safe, consistent operations.
Stage 4: Hood & Workstation-Level Detail
Final design decisions translate planning into execution. Hood placement, workstation layout, storage, waste handling, and ergonomics are optimized to support day-to-day compounding activities, staff efficiency, and long-term operational performance.
Let’s Connect
Start the Conversation
Veritas Pharmacy Consulting works with healthcare organizations, pharmacy leaders, and design teams navigating complex pharmacy design, compliance, and operational decisions.
How to Engage
Initial conversations are designed to understand goals, constraints, and priorities. Engagements are tailored to organizational needs.
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